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Patient Service Representative/ Surgical Scheduler - ENT Department

Apply Job ID 10273969 Date posted 12/18/2018
Summit Medical Group is hiring for a part time Patient Service Representative/Surgical Scheduler position in our Florham Park, NJ ENT office. This position is 30 hours per week and is benefits eligible. The position will be 4 days a week, 9:00 am - 5:00 pm with Wednesday or Friday preferably being the day off. This position is responsible for:
  • Demonstrates a working knowledge of booking and scheduling inpatient, outpatient and special procedures.
  • Arranges for specialty equipment/ services.
  • Interacts with outside vendors / contracted services.
  • Demonstrates understanding of submission of necessary documents for hospital.
  • Verbalizes procedure for collection of pre-admission testing data.
  • Demonstrates a working knowledge of insurance and pre-certification requirements.
  • Arranges types and distributes schedule.
  • Maintains office supplies and equipment.
  • Provides training to other office staff.
  • Logs surgical procedures.
  • Maintains scheduling system. Demonstrates working knowledge for rescheduling and canceling procedures.
  • Verbalizes customer service skills to alleviate patient anxiety.
  • Demonstrates customer service skills when communicating with peers.
  • Collates and submits information.
  • Communicates repair orders to appropriate personnel.
  • Demonstrates good judgment in scheduling procedure to increase physician productivity.
  • Demonstrates understanding of fire safety and emergency procedures.
  • Other job duties as required.
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